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LEGAL DOCUMENT

KammaCash Loan Product Disclosure Document

Effective Date: July 10, 2026

KammaCash Loan Product Disclosure Document

Effective Date: July 10, 2026

1. Nature and Legal Status of This Document

1.1 Nature of This Document

This Loan Product Disclosure Document (hereinafter referred to as the "Disclosure Document") is formulated by KAMMA SOFTWARE INNOVATIONS PRIVATE LIMITED (hereinafter referred to as the "Platform," "we," or "our") in accordance with Indian financial regulatory requirements, with the aim of providing prospective borrowers with comprehensive and transparent disclosure of all key information regarding the personal loan products offered through the KammaCash application.

1.2 Legal Status

This Disclosure Document forms an integral part of the KammaCash loan application process and should be read together with the KammaCash Terms and Conditions and the KammaCash Privacy Notice.

The information contained in this document does not constitute a loan offer. Actual loan terms (including amount, interest rate, fees, etc.) shall be subject to the final approval by the NBFC partner and the in-app display. In accordance with RBI requirements regarding Key Fact Statements, all regulated entities are required to provide borrowers with a standardized Key Fact Statement prior to the execution of the loan agreement, setting out core information such as the annualized interest rate, fee breakdown, and repayment schedule.

1.3 Relationship Between the Platform and the Loan Provider

1.3.1 Role of the Platform

We act as a pure technology platform provider and, as defined under the RBI Digital Lending Guidelines, serve as an agent of the regulated entity, responsible for carrying out one or more of the digital lending functions, including customer acquisition, servicing, and monitoring. We are specifically responsible for:

  • Development, maintenance, and operation of the KammaCash application;
  • User interface design and customer experience optimization;
  • Technical support and troubleshooting;
  • Customer service assistance.

1.3.2 Role of the NBFC Partner

Loan products are provided by our NBFC partner, a Non-Banking Financial Company registered in India and holding a valid certificate of registration from the Reserve Bank of India.

Partner NBFC Name: Pushpak Fincap Private Limited

CIN: U45201DL2002PTC115680

Address: 404 Pratap Chamber, Gurudwara Road, Karol Bagh, New Delhi 110005

The NBFC partner is solely responsible for:

  • Loan product design, pricing, and risk management;
  • Borrower credit assessment and approval decisions;
  • Loan fund disbursement and management;
  • Repayment processing and account maintenance;
  • Regulatory compliance and reporting.

1.3.3 Limitation of Liability

As a platform, in accordance with the relevant provisions of the RBI Digital Lending Guidelines, we do not directly provide loans and do not assume any loan performance obligations or financial risks. All loan relationships exist solely between the borrower and the NBFC partner.

2. Basic Features of the Loan Product

2.1 Product Type

  • Product Name: KammaCash Personal Unsecured Loan;
  • Loan Nature: Digital unsecured personal loan;
  • Governing Laws: Indian Contract Act, 1872; Reserve Bank of India Act, 1934; Digital Personal Data Protection Act, 2023; and the RBI's Digital Lending Guidelines;
  • Regulatory Authority: Reserve Bank of India (RBI).

2.2 Loan Amount Range

  • Minimum Loan Amount: ₹3,000;
  • Maximum Loan Amount: ₹100,000.

The actual approved amount shall be determined by the NBFC partner based on a comprehensive assessment of the following factors:

  • Credit score and credit history;
  • Monthly income level and repayment capacity;
  • Existing debt burden;
  • Reasonableness of the loan purpose;
  • Internal risk assessment models.

2.3 Loan Tenure

  • Minimum Tenure: 3 months;
  • Maximum Tenure: 12 months.

You may choose a tenure within the range of 3 to 12 months. Longer tenures result in higher total interest costs.

2.4 Interest Rate Structure

  • Interest Type: Fixed annual interest rate;
  • Interest Rate Range: 18% – 30% (per annum).

The final applicable interest rate shall be determined by the NBFC partner based on the following factors:

  • Credit score and credit history;
  • Loan amount and tenure;
  • Income level and employment stability;
  • Partner's internal risk models.

3. Comprehensive Fee Structure

3.1 Service Fees

Service fees are one-time comprehensive charges deducted directly from the loan amount at the time of disbursement. The specific components are as follows:

  • Processing Fee: Covers administrative costs such as application processing, document verification, and account management. The rate ranges from 0.2% to 1.2% of the loan amount;
  • Credit Inquiry Fee: Covers credit report acquisition and credit score analysis. The rate ranges from 0.1% to 0.3% of the loan amount;
  • Risk Review Fee: Covers risk assessment, fraud detection, and compliance checks. The rate ranges from 0.1% to 0.3% of the loan amount;
  • Technology Service Fee: Covers platform usage, technical maintenance, and digital services. The rate ranges from 0.1% to 0.2% of the loan amount.

The total service fee rate, combining all the above charges, ranges from 0.5% to 2.0% of the loan amount.

For example, on a loan amount of ₹50,000, the service fee would be approximately ₹250 to ₹1,000.

3.2 Interest Charges

  • Calculation Method: Daily interest accrual;
  • Calculation Formula: Interest = Annual Interest Rate ÷ 360 × Loan Amount × Number of Days;
  • Repayment Structure: Full repayment upon maturity.

3.3 Goods and Services Tax (GST)

  • Governing Law: Indian Goods and Services Tax Act, 2017;
  • Tax Rate: 18% (applied only to service fees);
  • Calculation Formula: GST = Service Fee × 18%.

3.4 Late Payment Fees

  • Definition of Default: Failure to complete repayment by the end of the agreed repayment date;
  • Late Fee Rate: 0.5% per day;
  • Calculation Formula: Late Fee = Loan Amount × Number of Days Overdue × 0.5%;
  • Cap on Late Fees: Aggregate late fees shall not exceed the total principal amount of the loan;
  • Other Consequences: Default will result in a decrease in your credit score, and default information will be reported to Credit Information Companies in accordance with applicable regulations, which may affect future loan applications.

4. Key Fact Statement and Fee Examples

In accordance with RBI requirements regarding Key Fact Statements, all retail and MSME term loan products are required to provide borrowers with a standardized Key Fact Statement prior to the execution of the loan agreement, including the calculation of the annualized interest rate and the repayment schedule. The following hypothetical examples are provided solely to illustrate the fee structure:

Example Scenario:

  • Loan Amount: ₹100,000;
  • Loan Tenure: 180 days;
  • Annual Interest Rate: 18%;
  • Service Fee Rate: 2.0%.

Fee Calculation:

  • Service Fee: ₹2,000 (calculated as ₹100,000 × 2%);
  • GST (18%): ₹360 (calculated as ₹2,000 × 18%);
  • Interest: ₹9,000 (calculated as 18% ÷ 360 × 180 × ₹100,000);
  • Net Disbursement Amount: Approximately ₹97,640 (calculated as ₹100,000 – ₹2,000 – ₹360);
  • Total Repayment Due at Maturity: ₹109,000 (calculated as ₹100,000 + ₹9,000).

Important Note: Your actual fees shall be as disclosed in the loan agreement and Key Fact Statement. In accordance with RBI regulations, no fees not listed in the Key Fact Statement may be charged to the borrower during the loan term.

5. Loan Application and Approval Process

5.1 Eligibility Requirements

  • Age: At least 18 years of age;
  • Residency: A resident of India;
  • Income: Possess a stable source of income;
  • Credit Record: No significant adverse credit history;
  • Documentation: Able to provide valid identity and income verification documents.

5.2 Application Process

The loan application process consists of the following steps:

  • Download the KammaCash application and complete account registration;
  • Complete the online application form, providing personal information and employment details;
  • Upload required identity and income verification documents;
  • Submit the application and await assessment;
  • The NBFC partner conducts credit assessment and risk analysis;
  • Receive the approval decision and confirm loan terms online;
  • Loan funds disbursed to your designated bank account.

5.3 Processing Times

  • Preliminary Assessment: Begins immediately upon submission of a complete application;
  • Express Approval: Eligible applications may be approved in as fast as 1 to 5 minutes;
  • Standard Approval: Most applications are reviewed within 24 hours;
  • Disbursement: Typically credited within 24 to 48 hours after approval.

Actual processing times may vary depending on the completeness of application materials, verification processes, and bank processing speeds.

6. Detailed Repayment Terms

6.1 Repayment Method

You are required to initiate repayment manually through the KammaCash application. Specific supported payment channels shall be as displayed within the application.

6.2 Default Management

  • Default Reminders: Notifications via SMS, in-app notifications, and email;
  • Collection Procedures: Escalated collection measures based on the severity of the default. All collection activities shall comply with the RBI's Fair Practices Code and Lender Responsibility Guidelines;
  • Credit Reporting: Default information shall be reported to Credit Information Companies in accordance with applicable regulations;
  • Legal Recourse: For prolonged and serious defaults, the partner may initiate legal proceedings in accordance with applicable law.

7. Borrower Rights and Protections

7.1 Right to Information and Key Fact Statement

In accordance with RBI requirements regarding Key Fact Statements, you have the right to receive a standardized Key Fact Statement prior to the execution of the loan agreement, provided in a language you understand, containing the annualized interest rate, repayment schedule, and all fee details. No fees not listed in the Key Fact Statement may be charged.

7.2 Right to Evaluation Period

In accordance with RBI Digital Lending Guidelines, you are entitled to an evaluation period of at least 3 working days (for loans with a tenure of 7 days or more) or 1 working day (for loans with a tenure of less than 7 days) to review the loan terms.

7.3 Right to Privacy Protection

Your personal information is protected under the Digital Personal Data Protection Act, 2023. In accordance with the RBI Digital Lending Guidelines, the collection and processing of personal data must be based on the borrower's prior explicit consent, and borrowers have the right to refuse consent, restrict disclosure to third parties, withdraw consent, and request deletion of data.

7.4 Right to Fair Treatment

Loan decisions are based on objective criteria and shall not discriminate on grounds of race, religion, gender, or other factors. If you disagree with a loan decision, you may file a grievance through formal channels and receive timely and professional customer support.

7.5 Right to Grievance Redressal

In accordance with RBI guidelines, regulated entities and their partnering platforms are required to have a dedicated grievance redressal officer to handle borrower complaints. If you are not satisfied with the resolution, you have the right to lodge a complaint with the RBI or the Data Protection Board.

8. Risk Disclosure

8.1 Financial Risks

A loan increases your monthly financial obligations and may affect other regular expenses. Situations such as reduced income or unemployment may affect your repayment capacity. Default may result in the rapid accumulation of additional charges.

8.2 Credit Risks

Adverse repayment records will significantly impact your credit score. Impaired credit will affect future loan and credit card applications, and adverse records may lead to higher interest rates on future borrowings. Default information shall be reported to Credit Information Companies in accordance with applicable regulations and may be retained for an extended period.

8.3 Operational Risks

Application or payment system failures may affect your ability to make timely repayments. Bank system delays may also inadvertently cause defaults. Additionally, personal information leaks may expose you to identity theft risks, and changes in regulatory policies may affect existing loan terms.

9. Regulatory Compliance and Grievance Mechanisms

9.1 Regulatory Framework

The loan products displayed on this Platform are provided by an NBFC partner holding a valid RBI certificate of registration and are governed by the following regulations:

  • RBI Digital Lending Guidelines (2025), issued on May 8, 2025, consolidating various provisions on digital lending, covering regulated entity-platform arrangements, borrower protection, data privacy, and the digital lending application directory requirements;
  • RBI Key Fact Statement for Loans and Advances Circular (April 15, 2024), requiring all retail and MSME term loan products to provide a standardized Key Fact Statement prior to the execution of the loan agreement;
  • RBI Non-Banking Financial Company – Credit Information Reporting Guidelines (2025) (November 28, 2025), requiring credit institutions to report credit information to all registered Credit Information Companies;
  • Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025, requiring that the collection and processing of personal data be based on the borrower's prior explicit consent.

In accordance with the RBI Digital Lending Guidelines (2025), the RBI has established a public directory of digital lending applications, through which borrowers may verify whether a digital lending application is associated with a regulated entity.

9.2 Grievance Channels

Tier 1: Contact directly through the Platform's customer support email or in-app support channels. General inquiries are responded to within 24 hours, and formal complaints are acknowledged within 3 working days. If not satisfied with the initial resolution, you may request escalation to senior management.

Contact Information:

  • Company Name: KAMMA SOFTWARE INNOVATIONS PRIVATE LIMITED;
  • Application Name: KammaCash;
  • Customer Support Email: info@kammasoftware.com;
  • Official Website: https://www.kammasoftware.com/.

Complaints to the RBI: If you are not satisfied with the resolution of your grievance, you have the right to lodge a complaint with the Reserve Bank of India. In accordance with RBI Digital Lending Guidelines, regulated entities are required to have a dedicated grievance redressal officer to handle borrower complaints.

9.3 Dispute Resolution

  • Negotiation First: Parties are encouraged to resolve disputes through friendly negotiations;
  • Arbitration: If negotiations fail, the dispute may be submitted to arbitration in accordance with the Indian Arbitration and Conciliation Act, 1996;
  • Litigation: As a last resort, proceedings may be initiated in the courts of competent jurisdiction in Delhi;
  • Language: All legal documents and proceedings shall be in English.

10. Important Statements

10.1 Statements of Responsibility

  • Platform Responsibility: KAMMA SOFTWARE INNOVATIONS PRIVATE LIMITED acts solely as a technology platform provider and does not assume any financial risks or loan performance obligations;
  • Loan Responsibility: All loan-related responsibilities are borne by the NBFC partner holding a valid RBI certificate of registration;
  • Accuracy of Information: The Platform strives to ensure the accuracy of information but does not guarantee that it is entirely error-free;
  • Right to Amend: The Platform reserves the right to modify product terms, with material changes to be communicated in advance.

10.2 Contact Information

  • Company Name: KAMMA SOFTWARE INNOVATIONS PRIVATE LIMITED
  • Application Name: KammaCash
  • Customer Support Email: info@kammasoftware.com
  • Official Website: https://www.kammasoftware.com/

Version Date: July 10, 2026